Communications Pioneers. The Ciptex Cloud Aggregation Layer (CAL) hosts and integrates telephony and contact centre applications from industry-leading vendors and delivers them reliably and securely, ‘as-a-service’ to customers worldwide. By integrating industry-leading communications products as one solution in the cloud, our customers enjoy superior features and functionality, on-demand, to use anywhere, globally. And with per feature, per user, per month pricing, our clients receive precisely the right services for them, as, when, and where they need them.